Streamline Online Rental Operations with Rental Scheduling Software

Numerous rental businesses, such as equipment rental, car rental, boat rental, and adventure gear rental, often have to face an influx of customers in their offline stores or attend them over the phone to accept rental bookings. While this process works, it is less optimal because of its substantial time and cost consumption. First, the process is very resource-intensive as you need to find and hire personnel to showcase rental equipment or take orders. Secondly, as everything is managed manually, there remain margins for human error and inefficient order tracking. 

To overcome all such rental challenges, an online rental scheduling software can help. Let’s take a closer look at the challenges that scheduling software helps resolve.

Challenges Resolved by Rental Scheduling Software

Although rental scheduling software helps streamline operations in many ways, the following are the key challenges or operations that the software simplifies:

1. Accept Online Bookings

Rental scheduling software can help you provide a complete online interface that customers can use to place rental bookings. The software comes integrated with a booking calendar through which customers can view equipment availability and select their preferred rental dates. They can also check out easily and make online payments. Likewise, business owners can view bookings in real-time and prevent double bookings.

2. In-Store Pickups

With a rental scheduling solution, business owners can easily handle in-store pickups. They get precise information on the pickup date and time and thus, can sync all necessary maintenance and preparations to ensure smooth pickups. This approach immensely enhances the overall customer experience. Additionally, the software also allows you to mark no-shows so that you can cancel or postpone the order accordingly. 

3. Payments and Refunds 

The payment gateways not only help in collecting rental fees but can also manage taxes and rental security. This rental security can be later used to reimburse any damages or losses. The remaining security amount is automatically refunded to respective customers. Similarly, certain rental scheduling software have a payment lapse option so that you can get enough time to inspect the equipment for any damages or challans before refunding the rental security.

4. Tracking Overdue Returns

Ensuring timely returns in a rental business is of utmost importance. This is simply because late returns affect your overall order fulfillment rate and leave a negative impression on your customers, not to mention the lost opportunity costs that you have to incur. To resolve this problem, many rental scheduling software come with overdue returns management features. These features help you automate alerts and notifications and also levy a late returns charge.

5. Manage In-Store Footfall

Increasing footfall in growing rental stores is a big problem. The traditional way, you will need to hire more employees to attend to those customers but by integrating a rental scheduling solution, you can easily facilitate online operations. Thus, automatically controlling the footfall.

How YoRent Can Help?

YoRent is a state-of-the-art rental software that comes with all essential rent-centric features right out of the box. Along with providing you with an online storefront to accept 24/7 online orders, YoRent can help you streamline end-to-end rental operations, including order management, inventory management, and damage control, all while reducing your overall operational costs. Likewise, as YoRent is highly feature-packed and supports both rental and sales operations, it is very versatile and cost-effective in comparison to other rental scheduling software. 

For business expansion purposes, YoRent comes with multi-lingual support and 25+ pre-integrated payment gateways that ensure you can expand operations in multiple regions and target diverse audiences. Lastly, as YoRent is fully scalable with unlimited listings, transactions, and user profiles it can accommodate all stages of business growth.

YoRent Front-end Interface: From where your customers can easily view vehicle availability and place orders.

YoRent Admin Dashboard: From where you can take control of all orders and your online store

Key Features of YoRent

• Online Booking Calendar: Display equipment availability to customers and take rental date inputs. Furthermore, YoRent’s online booking calendar will also prevent any double bookings and sync orders with inventory.

• Tiered Pricing: Set daily, weekly, and monthly rental pricing for your equipment and optimize earnings. You can also accept hourly bookings and streamline pick-ups.

• Multiple Order Fulfillment Methods: Provide dual order fulfillment methods including both pick-up and delivery. You can set multiple locations and create tiered shipping profiles.

• Rent plus Sell: Get flexibility in operations with both rental and sales functionality. You can easily put clearance sales or sell new equipment and products.

• Request for Quote Module: Accept complex orders online, such as group bookings and corporate bookings with the Request-for-Quote module. You can save all negotiations on the platform, including agreed-upon terms and counter offers.

• Inventory Management: Keep real-time track of your inventory including overdue return items, unavailable items, and under-maintenance inventory. You can access comprehensive inventory reports for finding top-performing items.

• Rental Agreement Management: Sanction your rental terms and conditions, such as usage policy, returns policy, and more with online agreement management and eSign.

• Rental Security Management: Collect a rental security deposit at checkout. This deposit can be later used to reimburse any damages. Similarly, YoRent also supports lapse payments with Telr and Stripe integration.

• Late Returns Management: Late returns are very common in rental businesses and directly impact the order fulfillment rate. With YoRent, you can create multiple late return labels and levy penalties.

• Rental Add-ons: Increase your ticket size by upselling complementary products and services. 

Rental Businesses Streamlined by YoRent

1. StageWing: An AV equipment Rental marketplace for DJs and stage professionals.

View Success Story

2. RNS Exotics: An online luxury car rental platform with support for multiple pick-up sites.

View Case Study

3. BigFitness: A US-based gym equipment rental platform with both rental and sales functionality.

View Case Story

4. PoshRobe: An India-Based Ethnic Wear Rental Platform.

Conclusion

With the proliferation of the eCommerce industry, the consumer mindset is shifting towards purchasing online. Not only is this new approach more convenient, but it is also more beneficial for business owners with benefits like automation, increased efficiency, decreased operational costs, and improved scalability. With that being said, integrating rental scheduling software into your business operations will streamline bookings and order management immensely. For this purpose, YoRent is an ideal rental solution. It is already serving 40+ rental niches in 70+ countries. Reach out to our experts to know how YoRent can assist your rental business.