Pietro – Italy-Based Rental Marketplace Built with Yo!Rent [Case Study]

Pietro is an Italy-based multilingual marketplace for renting out various types of electronic products including music systems, lighting solutions, gaming consoles, drones, projectors, home appliances, and more. Pietro takes a strong firm in the circular economy and aims to revolutionize the way people consume products. Be it for a house party, movie night, or outdoor adventure, Pietro provides reliable daily-use rental options right at the doorsteps of customers. Some areas where Pietro’s rental marketplace services are available are Florence, Rome, Milan, and Naples. Interested equipment owners and small businesses can also register on Pietro to rent out their products.

About Pietro

Key Requirements

• Online Booking: Pietro aimed to launch a marketplace that could operate 24/7. For this, it required an advanced booking calendar that synced with the inventory to show product availability, accept online rental booking & pricing, and prevent double bookings.

• Multi-Vendor Functionality: To support the circular economy and assist product owners (vendors) find a reliable platform to rent out their products, Pietro needed comprehensive multi-vendor support.

• Multilingual Support: Pietro preferred conducting operations in the Italian language to target local consumers and also required English language support for targeting diverse customer cohorts, including tourists and immigrants.

• Rental Security Management: To encourage the safe usage of products and reimburse product owners for any damages, Pietro needed rental security collection and management features.

• Late Cancellations Management: Late cancellations adversely affect the overall order fulfillment rate and deteriorate the customer experience. To prevent this issue, Pietro needed late cancellation management options.

• Highly Captivating Interface: The client required an aesthetically pleasing interface that could appear welcoming to the users.

How YoRent Helped?

With the most advanced rental marketplace software framework in the industry, YoRent appropriately matched the client’s requirements for a multi-niche rental marketplace. YoRent was primarily built to conduct all types of rental operations and also facilitated aggregate eCommerce operations with its multi-vendor support. To streamline operations, the solution came built with an extensive set of rent-centric features and also had separate admin and vendor dashboards to help product owners manage their bookings and orders.

For the front-end design, the client had a unique vision. Being fully customizable, we worked on the client’s vision and further enhanced the overall theme and design to develop a captivating front end with a clutter-free layout and design elements.

Key Features

• Rental Booking Calendar: The rental booking calendar enabled 24/7 bookings for the client and automated rental orders. 
• Vendor Management: The client got advanced vendor management options including profile approval, maximum registration attempts, access to view vendor products and order history, shop agreement, and more.
• Commission Management: The client could set and levy percentage-based rental commissions on both global level and individual user level.
• eWallet: For managing their earnings, vendors can use the inherent eWallet management system.
• Withdrawal Settings: For simplifying vendor payments, Yo!Rent provided features such as withdrawal threshold amount and minimum withdrawal balance.
• Internal Messaging and Notifications System: The client can easily coordinate with all registered vendors on the marketplace with the internal messaging and notifications system.
• Master Catalog: For managing the products listed on the marketplace, the client can access the marketplace’s master catalog and add products for easy listing. Vendors aren’t required to create product listings from scratch.
• Rental Security Collection: To ensure product safety, Yo!Rent has an in-built rental security collection feature that can be used to reimburse product owners for any unexpected damages or losses.
• Rental Agreement Management: The client can enable vendors to upload their rental terms and conditions and levy them on all orders with a rental eSign option. This way, the vendor can encourage the safe use of their products.
• Fully Personalizable Homepage: We not only provided the client with a custom theme and design but also provided them with end-to-end homepage personalization options that included homepage slider, theme, fonts, navigation, and content blocks management.
• Multi-Currency Support: For targeting diverse audiences, Yo!Rent came with in-built multi-currency support and language labels.
• Multilingual Support: The multilingual support helped the client in targeting diverse audiences and expanding business operations to new regions. 

Impact

Managing a multi-vendor rental store on a multi-niche marketplace where every vendor can have different products and rental agreements is certainly difficult. However, with the help of YoRent, the client was able to launch a marketplace that not only incorporated the aforementioned functionalities but was a complete system to materialize the client’s business vision. Today, Pietro can be easily recognized as one of the most innovative multi-niche rental marketplaces in Italy that rents out a wide range of products and offers a superior and satisfying rental experience to both users and vendors.