The European car rental market is prospering with a CAGR of 11.20% in the forecast period 2023-2032. From the $17.56 billion market size, the industry is expected to reach $41.07 billion by the end of the projection period. Due to increasing tourism and sustainable mobility approaches, the European car rental market is also expected to serve up to 72.06 million users by 2029. Thus, entering into the car rental industry looks quite promising. However, in the digital age, consumer needs have shifted towards more digital and diversified means of renting cars.
To cater to modern consumer needs, both new and old car rental businesses have adapted the online car rental business model. This includes businesses such as Blue Car Rental, launched in 2010, and Europcar, founded in 1949. To match the level of customer experience that these online players provide, car rental companies require fast and reliable car rental websites that can help them accept 24/7 bookings and timely cater to the changing consumer requirements.
Let’s understand how you can develop a car rental website like Blue Car Rental and Europcar without compromising any features and functionalities.
About Blue Car Rental and Europcar
Website Benefits for a Car Rental Company
Features Required for Websites like Blue Car Rental
Approaches to Develop a Car Rental Website
How Yo!Rent Car Rental Software Helps?
Final Words
In this blog, we are taking the reference of two successful online car rental companies, which are Blue Car Rental and Europcar. Both these companies were launched ages apart but had to adapt the digital means to serve their respective markets.
Based in Iceland, Blue Car Rental stepped into the rental industry in 2010 with a strong value proposition of simplifying local car rentals and has been committed to providing top-tier services. Blue Car Rental’s ethos to deliver superior customer service emphasizes heavily on transparency and customer safety. Living up to its promises, Blue Car Rental provides 24/7 on-road assistance for all its rentals.
How it works:
Europcar is a global car rental company with a massive fleet size of over 250,000 fleet. Headquartered in France, Europcar’s services are available in 140 countries across multiple continents. With over 70 years in existence, Europcar benefits from its history and heritage and also sponsors sports events to stay relevant in the global market. Along with the Europcar brand, the Europcar group operates two other online car rental businesses, which are Goldcar and Fox – Rent a Car.
How it works:
For existing car rental companies and new entrants, launching a car rental website unlocks numerous benefits. It helps them establish a name and scale remotely. They can cater to wider pick-up and drop-off locations while ensuring satisfying customer service.
Here are some ways launching a car rental website like Blue Car Rental and Europcar is beneficial for your business:
1. Accept 24/7 Bookings
The business never slows down with a car rental website. It enables business owners to accept 24/7 bookings remotely. Along with accepting bookings, businesses can automate and execute other processes like collecting rental security, verifying documents and licenses, and preparing rental invoices.
2. Reduce Operational Costs
The automation of key processes comes with various other benefits, such as elimination of manual error and reduction in overall operational costs. Car rental businesses are no longer required to hire booking personnel and can also cut down utility costs such as electricity bills and employee insurance.
3. Fleet Management
Managing the fleet is quite a challenge in the car rental sector because of varying rental dates and car models. Today, there are many car rental software available in the market that help you track rental cars and manage inventory efficiently. These software have a maintenance buffer period and other features for unavailability management and collecting late return fines.
4. Establish a Brand Image
The brand image of the company makes the first impression on the customer’s mind and having a car rental website is the very first touchpoint to establish that image. With their dedicated car rental websites, businesses can leave a positive impression and build a solid reputation that remains in the customers’ minds. They can look highly professional and deliver car rental services on par with the leading players.
5. Leverage Digital Marketing
In the globally interconnected world, digital marketing has become imperative and crucial for the survival of any business. For car rental companies, leveraging digital marketing options becomes easier with dedicated websites. Business owners can easily create landing pages to launch various campaigns, do SEO to build an online presence, and use paid marketing to increase conversion rates.
Rental operations are different from sales operations and require a completely different set of features. Without the essential features, the rental website will fail to provide the aforementioned benefits and will only serve as a liability to your car rental business. Thus, make sure to get the following features on your car rental website:
Sales Invoicing | Rental Invoicing |
Sales Price | Selected Rental Duration |
Discounts | Applicable Rental Fee |
Taxes | Security Deposit |
Discounts | |
Taxes |
There are three different approaches to develop a full-fledged car rental website.
The custom development approach is the traditional software development approach that requires the entire source code to be programmed from scratch. This approach involves multiple processes and follows the proper SDLC framework which includes planning, feasibility analysis, design, development, testing, deployment, and maintenance. Even before beginning with the custom development approach, business owners need clarity about the tech stack they want to select and screen a development team.
Software development companies charge on an hourly basis, making the entire project highly cost-inclusive. However, the custom development approach still gives maximum flexibility to business owners out of all development approaches and is suitable for enterprise-level software development.
Benefits of Custom Development
Cons of Custom Development
SaaS software, an acronym for Software as a Service, refers to cloud-hosted solutions that are hosted on the software provider’s own servers and provided as a monthly service. They do not require the entire website to be developed from scratch but are rather more of a drag-and-drop builder. SaaS software is categorized into multiple-tiered packages with each package having more offerings than the other. It is only in the most premium package that business owners can access all the features of the software.
While SaaS software is easy to set up, it does come with several limitations, such as restrictions on the number of transactions and users. In order to remove those restrictions, car rental companies are bound to upgrade to a higher package. In terms of customization, the SaaS software approach offers the least customizability out of all three options.
Benefits of Using SaaS Software
Cons of Using SaaS Software
A fully owned self-hosted software comes with a lifetime usage license. A primary benefit of using a fully owned rental solution is the flexibility and freedom it gives you over the car rental website. You can host the solution on your choice of server and remove all hosting-related limitations, this includes onboarding as many users and doing unlimited transactions. Additionally, as no recurring charges are involved, fully owned software are the ideal solution for long-term rental operations.
In terms of features and functionalities, fully owned software have a plethora of features. As you get the source code ownership with fully owned software, these solutions are highly customizable. You can integrate popular business tools, add new features, and design new workflows depending on your business requirements.
Benefits of Using Fully Owned Software
Cons of Using Self-Hosted Software
Thus, due to the various benefits, extensive feature set, and customizability, using a fully owned software with advanced rent-centric features and a scalable architecture emerges to be the most reliable development approach for your requirements. It is highly recommended for existing car rental companies planning to conduct long-term business operations or for new entrants investing in well-developed car rental markets.
There are numerous car rental software available in the market, but in terms of features and capabilities, none comes close to Yo!Rent. Built with next-gen purpose-driven features, Yo!Rent takes care of every little car rental business use case. From accepting rental date inputs and collecting security to document verification and tracking overdue returns, Yo!Rent caters to all these requirements. Moreover, Yo!Rent comes with an industry-specific design with a homepage personalization option to help you build and launch a highly professional car rental marketplace. Along with single-vendor operations, Yo!Rent can be used to launch a multi-vendor car rental marketplace like Turo as well.
Unlike many other products and services, car rental is an essential, just like general commodities. One day or the other, a consumer requires a rental car and their selection depends on many factors, such as the reliability of the car, make, model, and quality of rental service provided. For the latter, consumers prefer renting out cars from companies with high brand reputations and from those that have an easy rental process. Both these requirements can be fulfilled by developing a car rental website. In this article, our references were Blue Car Rental and Europcar, but depending on market demand and business preferences, you can develop various types of car rental websites for different business models.